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Guides for every step

From sign-up to your first approved email, connecting AI assistants, publishing DNS records and fixing what goes wrong. The same guides are inside the app.

01Frequently asked questionsShort answers to the questions customers ask most often about SecureThread. Most answers link to the guide that has the steps. If your question is not…Read the guide02Quick startThis guide takes a new organization from sign-up to its first approved email. Steps that need the Administrator role say so. If a step says your role…Read the guide03AI assistants (MCP)SecureThread runs a Model Context Protocol (MCP) server. It lets an AI assistant such as Claude, ChatGPT, Cursor or VS Code look things up in SecureThread…Read the guide04Sending domains and DNSA receiving mail server decides whether to trust a message partly from the DNS records of the domain in its From address. These records show that your mail…Read the guide05Agents and approvalsThis page explains who approves what, how long an approval waits, what an organization can allow to go out without approval, and how agents are set up. An…Read the guide06Billing and plansThis page answers common questions about plans, limits, payment and invoices. Billing is in Administration › Billing. Administrators with the billing…Read the guide07TroubleshootingWhen SecureThread refuses or holds something, it shows a message and a code. AI assistants get the same message but a simpler code. The codes they see are…Read the guide08SupportThis page explains how to get help with SecureThread, how to report a security issue, and how to ask about personal data.Read the guide09Status pageThe public status page is at https://status.securethread.co, and inside the app at /status. It needs no sign-in. It shows whether SecureThread is working…Read the guide

Send your first approved email today

Connect a mailbox, pick a template and send with the checks and approvals your organization needs. No new email address, no new habits.

Send from the mailboxes you already useA person approves what needs approvalCredentials encrypted with AES-256-GCMEvery action in an append-only audit logAI assistants governed over MCP1,499 starter templatesHonest status: accepted is never called delivered